Help & FAQs
Frequently asked questions
At UmaSports, we aim to make your shopping experience smooth, secure, and satisfying. Below are some common questions our customers ask. If you don’t find what you’re looking for, feel free to reach out — we’re always happy to help!
We offer a wide range of high-quality knives, swords, axes, leather goods, and sports accessories designed for collectors, professionals, and enthusiasts.
Most of our products are handcrafted by skilled artisans using traditional methods combined with modern precision tools for maximum quality.
Yes, we offer worldwide shipping. Shipping costs and delivery times may vary depending on your location.
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Yes, once your order is shipped, we will send you a tracking number via email so you can monitor your delivery status.
If your item arrives damaged or incorrect, please contact us within 3 days of delivery. We’ll arrange a replacement or refund as per our return policy.
Yes, we accept returns within 7 days of delivery. The product must be unused and in original packaging. Visit our Returns & Refunds Policy page for more details.
Absolutely! Our website uses secure SSL encryption and trusted payment gateways to protect your data and transactions.
We accept major credit/debit cards, PayPal, and other secure online payment options.
You can reach us via our Contact Us page, email us at [your email], or call us at [your phone number] during business hours.
